One IT Services Pty Ltd (referred to as “we”, “us”, or “our”) is committed to protecting the privacy of our customers, employees, and other individuals whose personal information we collect and process in the course of our business operations. This privacy policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal information.
- Information We Collect
We collect personal information in the course of providing our IT services to our customers, conducting our business operations, and complying with legal obligations. The types of personal information we collect may include:
- Name, address, and contact information (e.g., email address, phone number)
- Employment information (e.g., job title, company name, work contact information)
- Financial information (e.g., billing address, credit card information)
- Technical information (e.g., IP address, browser type, device type)
- Other information provided by you or collected by us in the course of providing our services
- How We Use Your Information
We use your personal information for the following purposes:
- To provide our IT services to you and fulfill our contractual obligations
- To communicate with you regarding our services and respond to your inquiries
- To process payments and manage billing
- To improve our services and enhance the user experience
- To comply with legal obligations and protect our rights and interests
- How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include:
- Physical security measures to protect against theft and unauthorised access
- Technical security measures to protect against hacking and other cyber threats
- Administrative security measures to limit access to personal information and ensure its proper handling and disposal
- Your Rights
You have the right to access, correct, or delete your personal information that we hold. You also have the right to object to or restrict the processing of your personal information. To exercise these rights, please contact us using the contact information provided below.
- Sharing Your Information
We may share your personal information with third-party service providers who assist us in providing our services to you. We may also share your personal information with government authorities or law enforcement agencies if required by law or if we believe that such disclosure is necessary to protect our rights or the safety of others.
- Changes to this Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically to stay informed of our practices.
- Contact Us
If you have any questions or concerns about our privacy practices or this privacy policy, please contact us using the following contact information:
One IT Services Pty Ltd
Phone: +61 8 8986 7333
{link to the Contact Us Form}