One Care Plan
One it Services
Your Premium Service Plan
One IT Services offers a simplified end to end support plan known as the One Care Plan to proactively manage your IT infrastructure. Stop waiting for unexpected failures, that’s not what we’re about. We don’t just help with computer repair and application support, we look at your whole IT environment.
One Care = Continuous Productivity
All of your business technology requirements are supported under one agreement:
End user devices
(desktop/laptop/mobile device)
Core networking
(routers/switches/access points)
On-premise infrastructure
(servers and storage)
Cloud service including Microsoft & Office 365 products
Advice and Guidance
(regular face-to-face meetings)
SLA managed Service Delivery
Sales, Advice, and Procurement
24/7 Support
Data Backups & Business Continuity
Antivirus, Deep Security & Threat Management/Response
Nominate a resource for logging jobs, or allow all users to log jobs via desktop agents, phone and email. The price doesn’t change.
Some service exclusions apply; contact us for a proposal to find out more.
FAQs
northern territory iT services based in Darwin
Yes. We have a team of 12 IT professionals here in Darwin, Northern Territory. When you call, you will be speaking to someone in our Darwin City office.
Yes we do. With most systems we can dial in remotely, diagnose the problem, fix the issue and monitor to ensure continued operation.
Yes we can. We have a team based in Darwin, Northern Territory that are only a phone call away. You will speak to a real person and they will provide expert troubleshooting knowledge for all IT systems.
Yes we can! One IT Services consultants are experts in determining how to make your business run like clockwork. We take a holistic approach to business systems, mapping all interactions between staff and the platforms they use to do their jobs.
We provide a same day service from Monday to Friday for NBN connection to your residential home within the Darwin area. For remote area connection, we don’t mess around and aim to connect you as soon as possible.
Testimonials
What Clients say about OneIT
Over time, One IT Services has hired more engineers, support staff, and now we even have dedicated pre and post sales staff. One IT Services now supports professional service businesses in the accounting and law fields, as well as a range of businesses in the plumbing, electrical, mechanical services, hospitality, investment, retail, and wholesale industries.
